Live / Casino
This page explains exactly what data situsdemo collects when you access the platform, how we store it, and what choices you have over your own records. Every clause here applies to account holders in Indonesia where local law and eligible regions permit access.
When you open an account on situsdemo, we collect the information you provide directly — your name, contact details, and the credentials you use to log in. When you complete a transaction using GoPay or Bank Transfer, we record the transaction reference, the amount, and the payment method selected; we do not store full card or wallet credentials on our servers. We also collect technical data automatically: your device type, browser session identifiers, IP address, and the pages you visit within the lobby. This technical layer helps us keep your session active across devices so you can return to where you left off without re-authenticating unnecessarily. We do not sell this data to third parties. Where third-party service providers process data on our behalf — for example, to operate account infrastructure — they are bound by data-handling obligations consistent with this policy. Retention periods depend on the category of data: active account data is held for as long as your account remains open; transaction references are kept for the period required under applicable local regulations. If you close your account, we will retain only what is required by law.
Transaction references from GoPay payments are stored securely and linked to your account record, not to your GoPay credentials directly.
Bank Transfer records are retained for the period required under applicable local financial regulations and are accessible from your account history.
Session identifiers tied to your device help us keep you logged in across the lobby without requiring repeated authentication on the same phone.
Login credentials are stored in hashed form. We do not store plain-text passwords, and we do not share credential data with any third party.
This policy applies to all interactions you have with situsdemo — from account creation through to lobby navigation, payment actions and support contacts. It does not govern third-party websites linked from our pages, and it does not extend to services operated independently of our platform. Understanding the boundaries of this policy helps you know which protections apply directly to your account and which fall under separate terms.
Data collected during login, session management and account settings is fully within this policy's scope. This includes device identifiers and session tokens used to keep your lobby access active.
Payment references generated when you use GoPay or Bank Transfer are covered here. We record method, reference and amount — not full payment credentials.
Your browsing behaviour within the situsdemo lobby — which game categories you open, how long a session runs — is collected as analytics data and falls within this policy.
Links to external sites, payment gateways operated independently, or provider platforms outside our lobby are not governed by this policy. Review their own terms separately.
You have practical choices about the data we hold on your account. Reviewing your records is the starting point: your account dashboard shows your login history, transaction references and contact details as they currently stand. If any detail is incorrect — a phone number, an email address, a contact preference — you can update it directly through the account settings page without contacting support. For data that is not editable through the dashboard, you can raise a correction request through our support channel; we will process it and confirm the outcome in writing. If you want to know specifically what data we hold on your account beyond what the dashboard displays, you can submit a data enquiry to our support team. We will respond within a reasonable period. If you decide to close your account, some records will be retained as required by applicable regulations; the support team can explain which categories apply to your specific account before you proceed.
Open your account dashboard after login to see the transaction references, session history and contact details currently on file.
Update your email, phone number or contact preferences directly in account settings. Changes take effect immediately on the next login.
Submit a written enquiry through the support channel if you need clarification on a specific record or want to request data not visible in your dashboard.
Contact support to start the account closure process. We will confirm which data categories are retained under applicable local regulations before proceeding.
If you have a question about this policy, want to correct a record or need to understand what data we hold, the paths below connect you directly to the team that handles privacy matters. All privacy-related contacts are logged and responded to in writing.
Open the live chat widget from the lobby footer to reach a support agent. Mention that your question is privacy-related so it is routed to the right team.
Send a written enquiry to our support address, available on the Contact page. Email is the recommended channel for data correction requests and account closure enquiries.
For routine updates — phone number, email, contact preferences — use the account settings page directly after login. No support ticket is needed for self-service changes.
Data protection at situsdemo is built into the account layer, not added as an afterthought. Cookies placed on your device serve two purposes: keeping your session active so you return to the lobby without re-logging in, and collecting aggregate analytics that help us understand which game categories are opened most. You can manage cookie preferences through your browser settings; disabling certain cookies may affect session continuity. Account security relies on hashed credential storage — your password is never held in a form we can read. Transaction data from GoPay and Bank Transfer payments is tied to your account reference only; no wallet credentials pass through our servers. Retention schedules follow the data category: session tokens expire automatically; account records are held while your account is active; transaction references are kept for the period required by applicable local financial regulation. To request a change or raise a concern, use the contact paths on this page.
Session cookies keep you logged into the lobby across your phone and browser. Analytics cookies run in aggregate and do not identify you individually. Manage both through your browser settings.
Passwords are hashed before storage. We do not hold plain-text credentials, and no support agent can read your password — only a reset action initiated by you can change it.
Session data expires automatically. Account records are retained while your account is open. Transaction references from GoPay or Bank Transfer are kept as required by local financial regulations.
When this policy changes, we post the updated version on this page. The date of the most recent revision is shown at the foot of the policy. Continuing to use your account after a revision constitutes acceptance.
Real questions about data handling, account records and your rights under this policy — answered directly so you know where you stand.
We collect the name, contact details and login credentials you provide at registration. When you use GoPay or Bank Transfer, we record the transaction reference, method and amount. We also collect device identifiers and session tokens automatically to keep your lobby access active.
We do not sell your data. Service providers who support account infrastructure may process data on our behalf under obligations consistent with this policy. We do not share your data with unrelated third parties for marketing or other commercial purposes.
Open your account settings page after login to update your email address, phone number or contact preferences directly. For details not editable through the dashboard, submit a correction request through our live chat or email support channel and we will confirm the update in writing.
Active account records are held while your account is open. After closure, we retain only what applicable local financial regulations require — typically transaction references for a set statutory period. Our support team can confirm which categories apply to your account before you close it.
Transaction references from GoPay and Bank Transfer payments are linked to your account record and stored securely. We retain them for the period required under applicable local financial regulations. You can view your transaction history in your account dashboard after login.
Yes. Submit a written data enquiry through our email support channel — the address is listed on the Contact page. We will review the request and respond within a reasonable period, confirming which data categories are on file for your account.